Experience: Fresher OR 2 Years

Role: Executive Client Service (Report Writing)

Job purpose: To plan and carry out verification of candidates from different employers in accordance with the
agreed business plans.

Qualification: Graduate/Post Graduate

Key responsibilities:

• Proficient with MS Office & good keyboard skills.
• Good written communication in English.
• Ability to understand report structure as per client requirements.
• Documentation and maintenance of daily reports.
• Works closely with end-users to gather report requirements and ensure proper validation.
• Modification of existing reports as per the requirement.

Experience: Min. 1 year in Quality department

Qualification: Graduate/Post Graduate

Roles and Responsibilities:

• Ability to find out right source of information and to cross validated with the verification obtained by operation team.
• Ability to find the error’s in verification and train the operations team to reduce the errors.
• Strong Written & verbal communication.
• Maintain tracker of own performance.
• Good knowledge of MS Excel & Office.

Experience: Min. 3 Years

Compensation: As per industry standards

Job purpose: To interact with client on a regular basis and to ensure that delivery standards are met as
per requirement.

Qualification: Graduation/Pursuing graduation

Key Responsibilities:

• First point of contact for clients and focus of the role is to provide excellence in customer service and to maximize the client experience.
• Interaction with customers over the phone, in person or via email.
• Documentation and Securing records from current customers.
• Maintain and develop existing and new customers through planned individual account support and liaison with internal processing staff.
• Conduct employment verifications either through calls or online.
• Generate reports from the information obtained through verifications and maintain confidentiality of both candidate and the clients.
• Coordinate with HR’s, Directors and other officials for the verification.  Handle client queries and escalation calls.
• Ensure that the internal/external quality targets are met.

Job purpose: To plan and carry out verifications of candidates from different employers in accordance with the
agreed business plans.

Qualification: Graduation/Post Graduation

Roles & Responsibilities:

• Acting as a single point of contact for the client.
• Handling client escalations & queries.
• Providing daily updates to the client.
• Interacting internally with the departments for resolving client query & escalations.
• Data Management including updating of all details related to a new client and providing clear downloads to all the departments.
• Maintaining Trackers
• Ability to multi-task and manage stressful situations

Experience: Fresher to 1 year

Salary: Up to 13K in hand

Job purpose: To plan and carry out verifications of candidates from different employers in accordance with the
agreed business plans.

Qualification: Graduate/Post Graduate

Key responsibilities:

• Ability to find out right source of information to obtain required information.
• Liaison with individuals across various entities and collecting written/verbal verification.
• Written & verbal communication with Client coordinator for clarifications and updates.
• Maintain tracker of own performance.
• Good knowledge of MS Office.
• Good in communication in English (Verbal and Written).

Requirements:

1. Good command over English
2. Smart in work
3. Good knowledge of Microsoft office

Designation: Trainer

Company: cFIRST Background Checks LLP

Experience: 1-3 years

Compensation: As per industry standards

Job purpose: Trainer is responsible for developing the knowledge and skills of a company’s workforce. As a trainer, you are a human resource specialist who implements talent development solutions. In this role, you assess staff needs, assist with the design of training materials, coordinate the delivery of training programs, and monitor the results.

Key Responsibilities:

• Self-motivated
• Eager to transform peoples life
•  Create an Impact Develop content
•  Decide on Training requirements
•  Plan the execution Process Training, Leadership training across levels, soft-skills, Communication training and many more
•  Manage and set up the whole Learning & Development team from the scratch, help us in moving the organization to next level
•  Ready to add value and bring in culture change

Qualification: Graduation/Post Graduation

Skills Required:

•  Excellent communication & presentation skills. Must have knowledge of MS-office.
•  Good analytical and planning skills to assess training needs and develop programs to meet those needs.
•  Ability to easily acclimatize to different cultural backgrounds

Job Description:

Role: Team Leader -Client Service

Company: cFIRST Background Checks LLP

Experience: Min. 5 Years

Compensation: As per industry standards

Job purpose: To manage client service team and ensure that delivery standards are met as per requirement.

Key Responsibilities:

•  Efficiently handle the client service team along with AM-Client servicing.
•  Manage a team of 8-10 client servicing associates.
•  Liaise with the Operations Team for high priority cases for assigned clients.
•  Ensuring steady progress on client requirements.
•  Share monthly reporting deliverables with superiors.
•  Ensure steady functioning of customer service operations to track and identify high value clients, build
  strong client relationships, and contribute to service enhancements.
•  Create and execute client servicing policies/strategies for the organization.
  clients,

Qualification: Graduation/Post Graduation is a must

Skills Required:

•  Excellent communication skills
•  Man Management
•  Go getter attitude
•  Knowledge of MS Office

Experience: Fresher OR 2 Years

Role: Executive Client Service (Report Writing)

Job purpose: To plan and carry out verification of candidates from different employers in accordance with the
agreed business plans.

Qualification: Graduate/Post Graduate

Key responsibilities:

• Proficient with MS Office & good keyboard skills.
• Good written communication in English.
• Ability to understand report structure as per client requirements.
• Documentation and maintenance of daily reports.
• Works closely with end-users to gather report requirements and ensure proper validation.
• Modification of existing reports as per the requirement.

Experience: Fresher to 1 year

Salary: Up to 13K in hand

Job purpose: To plan and carry out verifications of candidates from different employers in accordance with the
agreed business plans.

Qualification: Graduate/Post Graduate

Key responsibilities:

• Ability to find out right source of information to obtain required information.
• Liaison with individuals across various entities and collecting written/verbal verification.
• Written & verbal communication with Client coordinator for clarifications and updates.
• Maintain tracker of own performance.
• Good knowledge of MS Office.
• Good in communication in English (Verbal and Written).

Requirements:

1. Good command over English
2. Smart in work
3. Good knowledge of Microsoft office

Job Description:

Role: Team Leader -Client Service

Company: cFIRST Background Checks LLP

Experience: Min. 5 Years

Compensation: As per industry standards

Job purpose: To manage client service team and ensure that delivery standards are met as per requirement.

Key Responsibilities:

•  Efficiently handle the client service team along with AM-Client servicing.
•  Manage a team of 8-10 client servicing associates.
•  Liaise with the Operations Team for high priority cases for assigned clients.
•  Ensuring steady progress on client requirements.
•  Share monthly reporting deliverables with superiors.
•  Ensure steady functioning of customer service operations to track and identify high value clients, build
  strong client relationships, and contribute to service enhancements.
•  Create and execute client servicing policies/strategies for the organization.
  clients,

Qualification: Graduation/Post Graduation is a must

Skills Required:

•  Excellent communication skills
•  Man Management
•  Go getter attitude
•  Knowledge of MS Office

Designation: Business Development Executive

Company: cFIRST Background Checks LLP

Experience: 1-3 years

Compensation: As per industry standards

Job Purpose: The Business Development Executive/ Sales Executive will be responsible for prospecting, qualifying and generating new sales leads. This individual should be a highly motivated, self-starter able to identify and develop new business prospects from multiple sources including inbound marketing leads, prospect lists, discovery and individual research. A dynamic personality with a drive to reach decision makers is essential.

Key Responsibilities:

•  Identifying new sales leads. Pitching products and/or services
•  Maintaining fruitful relationships with existing customers
•  Researching organisations and individuals online (especially on social media) to identify new leads and potential new markets
•  Contacting potential clients via email or phone to establish rapport and set up meetings
•  Planning and overseeing new marketing initiatives
•  Contacting clients to inform them about new developments in the company’s products
•  Developing quotes and proposals
•  Negotiating and renegotiating by phone, email, and in person

Qualification: Graduation/Post Graduation

Skills Required:

•  Excellent communication skills
•  Knowledge of MS Office
•  Ability to easily acclimatize to different cultural backgrounds

Job purpose: To plan and carry out verifications of candidates from different employers in accordance with the
agreed business plans.

Qualification: Graduation/Post Graduation

Roles & Responsibilities:

• Acting as a single point of contact for the client.
• Handling client escalations & queries.
• Providing daily updates to the client.
• Interacting internally with the departments for resolving client query & escalations.
• Data Management including updating of all details related to a new client and providing clear downloads to all the departments.
• Maintaining Trackers
• Ability to multi-task and manage stressful situations

Designation: Trainer

Company: cFIRST Background Checks LLP

Experience: 1-3 years

Compensation: As per industry standards

Job purpose: Trainer is responsible for developing the knowledge and skills of a company’s workforce. As a trainer, you are a human resource specialist who implements talent development solutions. In this role, you assess staff needs, assist with the design of training materials, coordinate the delivery of training programs, and monitor the results.

Key Responsibilities:

• Self-motivated
• Eager to transform peoples life
•  Create an Impact Develop content
•  Decide on Training requirements
•  Plan the execution Process Training, Leadership training across levels, soft-skills, Communication training and many more
•  Manage and set up the whole Learning & Development team from the scratch, help us in moving the organization to next level
•  Ready to add value and bring in culture change

Qualification: Graduation/Post Graduation

Skills Required:

•  Excellent communication & presentation skills. Must have knowledge of MS-office.
•  Good analytical and planning skills to assess training needs and develop programs to meet those needs.
•  Ability to easily acclimatize to different cultural backgrounds